Support Community Tourism in UAE - Jazeera Tourism Ventures

Jazeera Tourism Ventures ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our site and our services, including hotel booking, tour packages, visa assistance, transportation, and event planning. We operate in the tourism and hospitality industry, including hotel management, tour operations, travel planning, destination marketing, and event management.

Information We Collect

We collect information from you when you use our site or our services. The types of information we collect may include:

**Personal Information:** This includes your name, address, phone number, email address, passport details, nationality, date of birth, gender, and other information that identifies you as an individual. We collect this information when you book a hotel, purchase a tour package, apply for a visa, request transportation, plan an event, or otherwise use our services.
**Payment Information:** We collect your payment information, such as credit card details or bank account information, when you make a purchase through our site. This information is used to process your payment and complete your transaction.
**Travel Information:** We collect travel information, such as flight details, arrival and departure dates, hotel reservations, and tour itineraries. This information is used to provide you with the services you have requested.
**Technical Information:** We automatically collect certain technical information when you visit our site, such as your IP address, browser type, operating system, device information, and browsing activity. This information is used to improve our site and our services.
**Communication Data:** If you contact us directly, we may receive additional information about you such as the contents of your communication and any attachments you may send to us, and other information you choose to provide.

How We Use Your Information

We use your information for the following purposes:

**To Provide Our Services:** We use your information to provide you with the services you have requested, such as booking a hotel, purchasing a tour package, applying for a visa, requesting transportation, and planning an event.
**To Process Payments:** We use your payment information to process your payments and complete your transactions.
**To Communicate with You:** We use your information to communicate with you about your bookings, reservations, and requests. We may also send you promotional emails and newsletters about our services, but you can opt-out of receiving these communications at any time.
**To Improve Our Services:** We use your information to improve our site and our services. We may use your information to personalize your experience, troubleshoot technical problems, and analyze trends.
**To Comply with Legal Obligations:** We may use your information to comply with legal obligations, such as responding to subpoenas and court orders.
**Marketing and Advertising:** Subject to your preferences and applicable laws, we may use your information for marketing and advertising purposes, including sending you promotional materials and targeted advertising. You have the right to opt-out of receiving marketing communications from us.

How We Share Your Information

We may share your information with the following third parties:

**Service Providers:** We share your information with third-party service providers who help us provide our services, such as hotels, tour operators, airlines, transportation companies, visa processing agencies, and payment processors. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
**Business Partners:** We may share your information with our business partners, such as hotels and tour operators, in order to provide you with the services you have requested.
**Legal Authorities:** We may disclose your information to legal authorities if we are required to do so by law or legal process.
**Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee the absolute security of your information.

Data Retention

We will retain your information for as long as necessary to provide you with our services and to comply with our legal obligations.

Your Rights

You have the following rights with respect to your personal information:

**Access:** You have the right to access the personal information we hold about you.
**Rectification:** You have the right to have your personal information corrected if it is inaccurate or incomplete.
**Erasure:** You have the right to have your personal information erased under certain circumstances.
**Restriction of Processing:** You have the right to restrict the processing of your personal information under certain circumstances.
**Data Portability:** You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
**Objection:** You have the right to object to the processing of your personal information under certain circumstances.
**Withdraw Consent:** If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at the address provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to protect your information when it is transferred to another country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site.

If you have any questions about this Privacy Policy, please contact us at:

Jazeera Tourism Ventures 15 Sheikh Zayed Road, Floor 27, Dubai, Dubai, 9714, UAE